This three-part webinar series is designed to equip healthcare professionals with the knowledge and tools needed to reduce clinical variation, thereby improving both patient outcomes and financial margins. Each session will address key foundational aspects of clinical variation reduction, from program structure and process implementation to evaluating outcomes. Participants will gain practical insights through interactive poll questions, case studies, and learning exercises.

Laurie A. Jaccard is the Founder, President, and CEO of Clinical Intelligence (CI), a healthcare consulting firm she established in 2001. With a career that began as a Registered Nurse, Laurie brings 25 years of experience in clinical operations and care management consulting. Her extensive background in healthcare led her to recognize the need for effective data utilization in hospitals and physician practices, inspiring her to develop ClinView®, an interactive analytics platform that integrates data from various sources into a single, comprehensive view.

Steven Berger is a Senior Advisor for Clinical Intelligence and has 50 years of healthcare financial management and leadership experience. During his first 25 years in the hospital/healthcare industry, he was a hospital financial executive across four hospitals & health systems. Steven has written several articles for leading healthcare magazines, in addition to four peer-reviewed books including “Fundamentals of Healthcare Financial Management.” In 2000, he founded Healthcare Insights & created the INSIGHTS budgeting, monitoring and reporting software system which won several Best in KLAS awards.